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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A context menu will open. It contains detailed info about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive library of educational video clips clarifying how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you searching for, have a peek at our comprehensive Frequently Asked Questions database, which includes questions asked by actual people and provides real solutions. We regulary update our Frequently Asked Questions database with new articles in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you open will be replied to in less than 60 minutes (the average ticket response time is about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 290750

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com